With the help of the Clento software, you create an operating model for your company, where KYC information can be integrated into the risk management of the entire company.
Clento is an easy-to-use cloud service that does not require an installation and is always up to date. Manual data processing is no longer required, data processing has been handled as automatically as possible. The KYC process for a new customer takes only 5 minutes on average.
Logging in to the service always uses a two-factor authentication. At Clento, critical data is also encrypted at the database level, it can only be processed by authorized persons. Information security of the service has been given special attention and will be constantly developed and audited by a third party.
The legality of the Clento tool has been well thought out and its development has been commented on by the supervisory authorities. The KYC process made with the tool has been approved by e.g. the Finnish Financial Supervisory Authority. Security audits are handled by Pinja Oy.
You can verify your customer's identity with online banking authentication or a mobile identity. The identity of foreign customers are verified by a reliable biometric identification method.
Clento has ready-made information request forms suitable for all types of customers. If your business has special needs, they will be taken into account in individual information requests tailored to your business’ needs.
The service guides the user to identify the money laundering risk and allows the findings to be documented. This allows for customer categorization and a risk-based approach.
Information flows between the customer and the person with duty to report via secure connections. Confidential documents are never transmitted via email.
It is possible to verify the identity of a foreign person biometrically. The method provides a reliable way to authenticate a person who does not have a Finnish electronic identity verification device.
You can retrieve extracts and other information directly from the Finnish Patent and Registration Office’s register directly under the customer file.
Customer knowledge information is secure and separate from other customer data and is easy to delete, as required by the Privacy Policy.
The person with duty to report must ensure that the customer cannot be found on the sanction lists. Clento will check your customers and their affiliates from EU, UN, NBI and OFAC (USA) lists.
Clento has an interface that allows the service to be seamlessly connected and integrated to other systems your company uses.
Collecting and analyzing customer knowledge significantly increases the workload of the person required to report. With the right ways of working, it is possible to streamline the time spent on the familiarity process so that getting to know the customer is integrated into the company’s day-to-day operations. It is therefore up to each person with the duty to report to consider the methods by which customer identification and data maintenance can be carried out without creating an unnecessary cost element. A good operating model benefits both the data collector and his or her customer.
Clento helps the person with duty to report identify the customer by creating a consistent and effortless operating model for the organization that takes into account a risk-based approach. The purpose of the risk-based approach is to avoid unnecessarily burdensome procedures when the risk is low and, on the other hand, to ensure that the procedures are adequate when the risk is high. When customer knowledge methods and classification models are clear and pre-thought out, mistakes and unnecessary work are avoided. A comprehensive system provides assurance that customer knowledge has been handled properly and that information is not scattered across the company’s various systems.